Members of our family and the B&B mascot are a cute dog “Lilly” (a fancy breed dog - small size - 12 kg) and a kitten “Matisse”; every now and then on “vacation” with us “Uther” a black Labrador whose main hobbies are sleeping and being cuddled.
If the Guests are allergic to dog and/or cat hair, our structure is not suitable.
City tax equal to € 1,00 per person per night it's not included in the total of stay, must be settled at the B&B.
Check-in: starts from h. 03:00 P.M. to 10.00 P.M. on the day of arrival.
Extra charge of € 20,00 for late check-in after 10.00 P.M..
Check-out: no later than h. 10.00 A.M. on the day of departure.
It is strictly forbidden to receive visits and / or introduce more guests other than those residing therein without prior request and eventual authorization by the B&B manager.
The balance of the stay booked, net of any deposit already paid, must be paid on arrival at the hotel by cash or circular check payable to Filippi Raffaella (no checks on current accounts).
Credit or debit cards are not accepted, as we are without a POS.
Because the B&B is not a commercial activity as foreseen by current regulations, we emit a receipt, subject to duty tax equal to € 2.00 exclusively when the total amount of stay is higher than € 77.49, which is still at our expense.
The receipt will be issued upon settlement of balance of the stay, also showing the amount paid as confirmatory deposit.
The number of people, including children, who stay in the facility may not be higher than that stated in the booking, it is necessary a prior request and eventual authorization by the B&B manager.
Small pets can be allowed upon discretionary authorization, if is found on arrival the presence of animals not declared and eventual authorizated at time of booking, we reserve the right to terminate the reservation.
The cleaning of the room and bathroom is carried out every 3 days, while the shared bathroom is cleaned daily. Change of bed linen every 5 days, change of towels every 3 days. Additional linen changes are possible upon request, with a supplement of € 10 per person for each change of bed linen and towels. In order to not invade the privacy of Our Guests, we do not the evening turndown that, if desired, it costs € 5 per day.
Cancellation / annulation standard rates with deposit equal to 50% of the stay:
In case of cancellation / annulation of the booking between 29 days and 1 day prior the day of arrival, the confirmatory deposit paid will be fully withhold. In case of cancellation / annulation of the booking up to 30 days prior the day of arrival, the confirmatory deposit paid will be fully refunded net of bank charges for the bank transfer.
No Show: In case of No Show no later than h. 07.00 P.M. on the day of arrival, without any communication from Guests about possible delays, we reserve the right to terminate the reservation and the right to resell the room. In case of No Show the confirmatory deposit paid will be fully withhold.
Delayed arrival or Early Departure: In case of delayed arrival or early departure of the Guest compared to the date stated in the reservation, it is required to the Guest, to pay the overall amount of the booked services that have been reserved even if unexpended.
“Not refundable” bookings:
For “Not refundable” bookings it's requested at the time of booking a total pre-payment equal to 100% of the total of stay. The payment must be done by bank transfer within 3 days of the sending of the confirmation of availability. In case of changes, cancellation, late arrival, early departure, no show will be fully withhold the 100% of the amount paid.
Special conditions for cancellation policies due to Covid-19 for standard and NON REFUNDABLE rates:
If, due to national and / or regional regulatory provisions which have occurred, interregional travel is prohibited for the dates indicated in the booking, free cancellation will be granted even if this occurs during the penalty period, the same applies in the event of a duly certified coronavirus positivity of the booker (10 days before the day of arrival).
The confirmatory deposit already paid may be refunded in accordance with the provisions of Article 88 of Italian Law Decree no. 18 of 2020 and article 28 of Italian Law Decree no. 9 of 2020, by means of a 12-month voucher.
For all other cases, the relevant cancellation conditions are valid.
